Service is very friendly, helpful and personal. Head technician very helpful and friendly as well. A few times, they've slotted me in at the last minute or stayed a few minutes late to make sure I could pick up my vehicle. Technician has been very involved in my vehicle, in trying to diagnose problems and offering solutions when the situation wasn't clear. Ben C
We are very happy with the total experience of purchasing our Mazda from Probart Mazda. There are no Mazda dealers in our town so along with Probart Mazda, there are several within 1 hours drive of Simcoe. Before purchasing at Probart we visited several of these Mazda dealers, none were even close to the welcoming that Probart showed us. Timothy O
Overall great experience. They truly do make you feel like a valued customer, and that you are a priority. It will keep me coming back for all my vehicle needs. Torrin L
I compare this Mazda dealership to that of another (Ford) that I use for my other vehicle. Hands down, they leave the other dealer in the dust. I have never waited to have my car taken in for servicing at Probart Mazda. When you make an appointment and show up at the scheduled time your car is taken in directly. I have never waited in my six or seven years of dealing with them. Not once! That's important to me.
Always have the best service at Probart Mazda. I trust the service advisors with my vehicle and they always make sure to explain everything to me. Love the wi-fi and Kerig in the waiting room. I always stick around to wait for my car, and the waiting room is clean and comfortable! Alli S
I booked my service on-line this time and was really happy with the prompt answer...even when I had to change it! The people at Probart Mazda "know" their cars, are commited to service and most importantly...value the people who own the cars. Thank you! Alison O
This was a major service and everything checked out. I was advised that the vehicle was a good shape and no additional repairs/expenses were necessary which was a pleasant surprise. Peter K
Everyone was wonderful, and extremely helpful. As a first time car buyer, I felt welcome and comfortable with any questions and concerns I had. They made the buying process stress free, and were gracious enough to loan me a vehicle while I was waiting for my new Mazda to be ready. This was really appreciated because I was currently without a car and arranging rides into London was difficult. Overall awesome experience and I love my new Zoom-Zoom! Karen I
Everyone was positive and willing to help. I was offered coffee by everyone who walked by. Just in for a simple oil change, but service was quick and effective. Well done.